Shipping policy
All orders are processed within 2–3 business days (excluding Sundays and public holidays) after the order is received. Please note that processing times may vary during periods of high order volume.
We ship your package with DHL, directly to your home or to a DHL Packstation of your choice.
Shipping costs are calculated and displayed at checkout.
Country | Shipping Method | Delivery Time | Shipping Costs
Germany | Standard | 2–3 business days | Depending on size and weight
FREE SHIPPING for orders over €300
Austria | Standard | 5–15 business days | Depending on size and weight
Switzerland | Standard | 5–15 business days | Depending on size and weight
The applicable shipping costs can also be found in your shopping cart.
You will receive an email with a tracking number as soon as your order has left our warehouse.
In the event of damaged or lost shipments, we will take care of your request immediately in order to find a solution as quickly as possible.
For international shipments (outside of Germany), customs duties and import taxes may apply. These must be handled and paid by the recipient.